AMSOIL Inc. and its affiliates and subsidiaries (“AMSOIL,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy (“Policy”) describes the processing of Personal Information (defined below) that is provided, collected, or disclosed while providing our products, memberships, and services to you (collectively, “Services”) and on the websites, applications, and online platforms that link to this Policy (collectively, “Website” or “Site”), including when you apply for a job with us. It also describes rights you may have under applicable laws. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. To access this Notice in an alternative downloadable format, please click here.
We collect several types of Personal Information from and about users of our Services. "Personal Information" means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.
The types of Personal Information we collect may include:
To the extent permitted by applicable law, we use Personal Information:
If you are applying for employment with us, we also use Personal Information to process your job application, to verify the information you have provided in your application, conduct interviews, perform background and reference checks, to communicate with you and answer your questions, to confirm your eligibility for employment, and improve our recruiting processes. We may also save your Personal Information for future employment opportunities with us.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose your Personal Information with your consent or in the following circumstances:
We and our service providers may use cookies and similar technologies to collect usage and browser information about how you use our Website. The technologies we use for this automatic data collection may include query string parameters passed in the page URL, cookies, and web beacons that permit us to verify system and server integrity and generate statistics around the popularity of certain content. URL-based query strings, for example, enable us to customize the page layout and interaction opportunities on our Website, attribute new visitors to independent AMSOIL Dealers that may have generated the website traffic, and enable local Dealers to follow-up with prospective AMSOIL customers where possible.
We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of our Website, to enhance your experience through personalization, and to help us better understand the features of our Website that you and other users are most interested in.
Website Delivery and Appearance – We may use third party providers to enable certain customer interaction opportunities, content delivery (like audio and video), or other service capabilities. Examples include, but are not limited to, the following functionality:
Website Analytics and Session Replay – We use analytics and session replay services, that use cookies and other technologies that collect your Personal Information, to assist us with analyzing our Website traffic and site usage to optimize, maintain, and secure our Site and inform subsequent business decisions (including, e.g., advertising). These include, but are not limited to, the following third-party services:
Interest-Based Advertising – We may also allow or enable third parties to collect Personal Information to provide their interest-based advertising on behalf of our products and services, or their own. Interest-based advertising occurs when advertisements are shown to you based on information collected from your online interactions over time and across multiple websites, devices, or online services that you visit or use. Some companies may engage in cross-context behavioral advertising to predict your preferences and show you advertisements that are most likely to be of interest or relevant to you. We do not control these third parties' collection or use of your information for these purposes, or the opt-out options they may individually offer you via their terms, conditions, and privacy policies. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. Examples of the third-party service providers we engage to serve interest-based advertisements include Google Ads (including Google Dynamic Remarketing, Google Signals, DoubleClick), Meta Ads (including Meta Pixels and Facebook advertising services), LinkedIn marketing solutions (including LinkedIn Ads and Analytics), Microsoft advertising, and Adobe Audience Manager.
Selling or Sharing Personal Information – In addition to the online advertising-related activities described above, we may disclose certain Personal Information to AMSOIL Independent Dealers for monetary or other valuable consideration and/or in ways that may be considered a sale under California law or other data protection laws. In the preceding 12 months, this may have included disclosing identifiers, California customer records information, and commercial information - such as your name, contact information, and information regarding your requests for information, purchases, or interest in products, services, and business opportunities - to AMSOIL Independent Dealers so they can contact you, support sales and fulfillment, and market AMSOIL products, services, and business opportunities. We have also provided advertising networks, data analytics providers, social networks, and video sharing platforms with Personal Information such as your IP address, device information, Internet and other electronic network activity information, and geolocation information in the last twelve months.
Cookie Choices – To manage your preferences with respect to these technologies, you can:
We are not responsible for the practices employed by any websites or services linked to or from our Services, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will handled in accordance with the applicable third party’s privacy policy.
In some cases, we offer links to social media platforms (like Facebook, Instagram, Threads, TikTok, LinkedIn, X (formerly known as Twitter) and YouTube) that enable you to easily connect with us or share information on social media. Any content you post via these social media pages is subject to the Terms of Use and Privacy Policies for those platforms.
We may also integrate with other sites to provide enhanced services, technological capabilities, or resources for you. These plug-in services and capabilities are all governed by the terms, conditions, and policies of the underlying companies. Some of the integrations we currently offer include the ability to view our business and/or provider profiles on Google and Facebook, including the customer reviews publicly posted there. This hyperlinked content (including any embedded customer reviews) is governed according to the privacy policies for each platform, and the links to these external websites and services provided for your convenience. Our locator application links to numerous AMSOIL Independent Dealer websites, for example, which are also governed by their individual privacy policies and terms. We may also give you the option to login to AMSOIL platforms via third-party services like Facebook or Google. If you choose to leverage this option to link your accounts, we will receive information associated with your account (such as your name and profile information) from that third-party service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service. We recommend reviewing the service’s privacy policy beforehand and managing your privacy settings on an ongoing basis.
If you are visiting our Website from outside of the United States, please note that our parent company Website is hosted in the United States. Where permitted by applicable law, we may transfer the personal data we collect about you to the United States and other jurisdictions that may not be deemed to provide the same level of data protection as your home country, as necessary for the purposes set out in this Policy.
For individuals in the European Union, European Economic Area, Switzerland, and United Kingdom: AMSOIL will only transfer Personal Data to third parties located outside of this region when it has ensured appropriate safeguards for such Personal Information through use of the standard contractual clauses or other lawful and approved methods.
We retain your information for as long as needed: (i) to conduct business with you; (ii) fulfill the purposes outlined in this policy; and (iii) to comply with our legal obligations, resolve disputes, and enforce any agreements.
Criteria we will use to determine how long to retain your Personal Information include the nature and length of our business relationship with you; our legal rights, obligations, and retention requirements; and if we have an ongoing business purpose for retaining your Personal Information, such as communicating with you about ongoing or prospective Services you requested.
We have implemented commercially reasonable measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. despite these efforts to store Personal Information in a secure environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
Depending on where you live, you may have the following rights with respect to your Personal Information under applicable data protection laws:
To exercise any of the privacy rights afforded to you under applicable data protection laws, please e-mail us at [email protected] or call us at 1-800-777-7094. To opt out of the sale or sharing of your Personal Information, please click the "Do Not Sell or Share My Personal Information" link in the footer of our Website or visit here and submit the interactive form. We also honor Opt-Out Preference Signals, including Global Privacy Control (GPC), for browser- or device-based online sale/sharing where required by applicable law (although this will need to turned on for each supported browser or browser extension you use). Because browser- or device-based signals may not, by themselves, identify you across our offline records, if you want us to apply your opt-out request to our disclosure of your contact information or other Personal Information to AMSOIL Independent Dealers, we recommend that you also submit the webform or contact us using the methods above.
You will not be discriminated against in any way by virtue of your exercise of the rights listed in this Policy. However, should you withdraw your consent or object to processing of your Personal Information, or if you choose not to provide certain Personal Information, we may be unable to provide some, or all, of our Services to you.
Only you, or an authorized agent that you authorize to act on your behalf, may make a request related to your Personal Information. You may also make a request on behalf of your minor child. For certain requests, such as the requests to know, delete, or correct Personal Information, we must verify your identity and residency before fulfilling your requests, and if we cannot verify your identity, we may request additional information from you. We will compare the information you provide with our internal records. If you are an authorized agent making a request on behalf of another person, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney. We endeavor to respond to requests within the time period required by applicable law. If we require more time, we will inform you of the reason and extension period in writing. We do not charge a fee to process or respond to your requests unless they are excessive or repetitive. If we determine that a request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We may deny certain requests, or only fulfill some in part, as permitted or required by law. If you are not satisfied with the resolution of your request and you are afforded a right to appeal such decision, you will be notified of our appeal process in our response to your request.
We do not knowingly collect or solicit any Personal Information from children, as defined under applicable law, without verified written parental consent, and we have no actual knowledge of selling such Personal Information of minors under 16 years of age. If we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you believe we might have any information from or about a child, please contact us at [email protected].
This section provides additional information regarding AMSOIL’s processing of personal data of people located in the European Union (“EU”), European Economic Area (“EEA”), Switzerland, United Kingdom (“UK”), and Brazil in accordance with the EU Data Protection Regulation, UK Data Protection Regulation, Swiss Federal Data Protection Act, and Brazilian General Data Protection Law. For purposes of this section, “Personal Data” and “Special Category Data” has the definition set forth in the foregoing data protection laws.
Our Legal Bases for Processing
Our legal basis for processing Personal Information depends on the Personal Information involved and the context in which we process it. Where AMSOIL acts as a controller, we process your Personal Information: with your consent; where necessary to perform a contract; to comply with our legal obligations; and where doing so is in our legitimate interests (including the purposes described in this Policy) and such interests are not outweighed by your rights and freedoms.
Special Category Data
AMSOIL only collects Special Category Data where we have a lawful basis for doing so that is permitted under Article 9 of the GDPR, specifically within the employment context. If you apply for a job with us, we may collect data that reveals your racial or ethnic origin, trade union membership, sexual orientation, or health to fulfill our obligations, exercise our rights, and otherwise administer our employment relationship with you (including initial recruitment and hiring, where applicable). For example, we may collect health information to make reasonable disability accommodations; immigration information to verify your right to work in a particular jurisdiction; and data points like your race, ethnicity, and sexual orientation to monitor equal opportunities. Please refrain from sending us any Special Category Data outside this employment context.
Special Category Data
AMSOIL only collects Special Category Data where we have a lawful basis for doing so that is permitted under Article 9 of the GDPR, specifically within the employment context. If you apply for a job with us, we may collect data that reveals your racial or ethnic origin, trade union membership, sexual orientation, or health to fulfill our obligations, exercise our rights, and otherwise administer our employment relationship with you (including initial recruitment and hiring, where applicable). For example, we may collect health information to make reasonable disability accommodations; immigration information to verify your right to work in a particular jurisdiction; and data points like your race, ethnicity, and sexual orientation to monitor equal opportunities. Please refrain from sending us any Special Category Data outside this employment context.
This section provides additional information regarding AMSOIL's practices pursuant to the California Consumer Privacy Act of 2018 and its implementing regulations, as amended by the California Privacy Rights Act ("CCPA"), where "Personal Information" has the definition set forth in the CCPA.
Please see the below chart for detailed information about the categories of Personal Information we have collected from California residents during the twelve months preceding the date on which this Notice was last updated and the categories of third parties to whom we sell or share Personal Information. In addition to online advertising-related disclosures, we may sell Personal Information, including identifiers, California customer records information, and commercial information, to AMSOIL Independent Dealers so they can contact consumers, respond to inquiries, support sales and fulfillment, and market AMSOIL products, services, promotions, and business opportunities.
For each category of Personal Information set forth in the chart below, the categories of third parties to whom we disclose it for a business or commercial purpose are set forth in the How We Disclose Personal Information section above.
| Personal Information Category set forth in Cal. Civ. Code § 1798.140 | Categories of Third Parties to Whom We Sell or Share Personal Information |
|---|---|
| Personal identifiers, including real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers. | AMSOIL Independent Dealers. Advertising networks, data analytics providers, social networks and video sharing platforms, and other third parties that set cookies and other online tracking technologies on our Site. |
| California Customer Records Personal Information (Cal. Civ. Code § 1798.80(e)), including name, signature, physical characteristics or description, address, telephone number, education, employment, employment history, etc. | AMSOIL Independent Dealers. |
| Characteristics of protected classifications under California or federal law. This may include age, veteran status, accommodations information, gender identity and expression, sexual orientation, and religion. | We do not sell or share this category of Personal Information. |
| Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | AMSOIL Independent Dealers. Advertising networks, data analytics providers, social networks and video sharing platforms, and other third parties that set cookies and other online tracking technologies on our Site. |
| Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information about individual interactions with an Internet website, application, or advertisement. | AMSOIL Independent Dealers. Advertising networks, data analytics providers, social networks and video sharing platforms, and other third parties that set cookies and other online tracking technologies on our Site |
| Geolocation data, such as your IP address. | Third-party marketers, analytics providers and other third parties that set cookies and other online tracking technologies on our Site. |
| Sensory data including audio, electronic, visual, thermal, olfactory, or similar information. | We do not sell or share this category of Personal Information. |
| Professional or employment-related information. | Third-party marketers, analytics providers and other third parties that set cookies and other online tracking technologies on our Site. |
| Non-public education information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 C.F.R. Part 99) | We do not sell or share this category of Personal Information. |
| Sensitive Personal Information as set forth in Cal. Civ. Code § 1798.140, including social security number, driver's license number, state identification card, or passport number; citizenship or immigration Information; racial or ethnic origin; account access credentials (like usernames or account numbers combined with password or other security/access code to access an account) | We do not sell or share this category of Personal Information. |
California Do Not Sell/Share – California residents have the right to direct us not to sell or share your Personal Information. To submit a request, please click the "Do Not Sell or Share My Personal Information" link in the footer of our Website or visit here. You may also call us at 1-800-777-7094 or e-mail us at [email protected]. We process browser-based opt-out preference signals, such as GPC, where required by applicable law. However, because such signals may not, by themselves, identify you for offline dealer-related disclosures, using our webform or contacting us directly is the best way to ensure your request is applied to our customer records used for disclosures to AMSOIL Independent Dealers.
California Shine the Light – Under California Civil Code Section 1798.83, individual customers who reside in California and who have an existing business relationship with us may request information about our disclosure of certain categories of Personal Information to third parties for the third parties' direct marketing purposes, if any. To make such a request, please contact us at [email protected]. Please be aware that not all information sharing is covered by these California privacy rights requirements and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.
AMSOIL offers a Preferred Customer Program loyalty program. For an additional fee, program participants are entitled to certain benefits like product discounts, coupons, and other promotions. For additional information on this program, including its benefits, please see its terms and conditions on our Website.
Please note that we may modify or update this Policy from time to time, so please review it periodically. If we make material changes to how we treat Personal Information, we will notify you according to applicable law. Unless otherwise indicated, any changes to this Policy will apply immediately upon posting to our Websites. You are responsible for periodically visiting our Services and this policy to check for any changes.
If you have any questions about our practices or this Policy, please contact us at [email protected]. Individuals with inquiries can also contact AMSOIL.